Just when you think you’ve cracked the code to creating a successful communications strategy, things change. Whether it’s big data, UGC, virality, influencers, followers, fans…the communications landscape is fast-paced and ever-evolving (and full of buzzwords). In the midst of change, it’s important as an agency to take a step back and understand how we got here.
Backbone Media’s business model was built on telling memorable, authentic stories about the products, people and places we love. When you have great stories, you want to tell them, enjoy them, and maybe learn something along the way. This is a pretty basic concept, but one that won’t ever change because it’s based on a meaningful interaction.
More and more we’re hearing that “content is king,” “content is the new social currency,” and “content is the center of communications.” What is content? To us, it’s a great story, a memorable message or a shared experience. We want to help craft these stories in an authentic and compelling way, and we want to share them with the world. The only difference with telling brand stories today versus five or even two years ago is that these stories can now be multidimensional with, images, videos, animation, infographics and editorial. Change in the media medium is inevitable and attention spans may be depleting, but the value of good storytelling stays the same.
At Backbone, content isn’t a new trend we’re chasing—it’s something we’ve always been all about. It’s the heart and passion of our business. It’s a PR manager taking editors backcountry skiing in the Wasatch or fly-fishing in Argentina to build a story about that experience. It’s our digital team putting a great consumer testimonial into an ad unit and delivering it to a targeted audience across various media platforms. It’s our social team developing a hashtag strategy to bring a community together to be a part of the brand story.
We’re doing it right. We’re always adapting to change and new technology, but most importantly, we’re staying rooted in the basics—telling great stories. And to me, that’s the most refreshing and human approach to communications.